Frequently Asked Questions

PARTS & OILS

Customer Support

WORKSHOP SERVICE

REWARDS & DISCOUNTS

  • What sets OEM and aftermarketauto parts apart?

    OEM (Original Equipment Manufacturer) parts are crafted by the vehicle's maker, whereas aftermarket parts are manufactured by third-party companies. Although OEM parts usually come at a higher cost, they are recognized for their potential superior quality and precise fit.

  • How do I find the right autoparts or engine oil for my vehicle?

    Our website streamlines this process with a user-friendly
    vehicle lookup feature. Typically located on our homepage or in the search bar, just input your vehicle's make, model, and year, and let the tool handle the
    rest.

  • Are the parts and oils you offer genuine?

    Certainly, we offer only genuine components and oils, along with
    certified aftermarket alternatives. When browsing our wide range in the 'Search
    Result' section, please pay attention to the affiliated brands to make the most
    informed choice.

  • Is this part compatible with my vehicle?

    We supply compatibility details for every product based on your vehicle's make, model, and year. Additionally, our vehicle lookup feature is available for swift and easy verification.

  • What shipping method do you use?

    We exclusively rely on reputable and established courier
    companies, including Call Courier and TCS

  • How much will shipping cost, and how long will it take to receive my order?

    Shipping costs and delivery timeframes are subject to variation. To obtain this information, please proceed to the checkout process or visit the page linked below for details

  •  Is order tracking available after shipment?

    Absolutely, once your order
    is dispatched, you will receive a tracking number via email, enabling you to monitor its status and progress

  • Can I return or exchange the part if it doesn't fit my vehicle or meet my expectations?

    Answer: Our return and exchange policy outlines the procedures for returning or exchanging parts that do not meet your expectations or fit your vehicle.

  • Do you offer customer support for product selection andinquiries?

    Yes, you will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.

  • Can I return or exchange the part if it doesn't fit my vehicle or meet my expectations?

    Absolutely, our dedicated customer support team is readily available to help. You can reach out to us through phone, email, or live chat within our business hours.

  • What type of payments do you accept?

    We currently accept payments through Cash on Delivery (COD) and bank transfers.If you have any feedback or suggestions regarding payment options, please don't hesitate to get in touch with us at hello@gariparts.com or via WhatsApp at 0331-0074274.

  • What factors influence the cost of an Engine Oil Change?

    The price of an engine oil change is influenced by various factors, including the oil brand, your car's make and model, and the size of your car's engine

  • Whatis included in the Engine Oil Change Service?

    Our comprehensive Engine Oil Change Service features a high-quality oil change, replacement ofthe oil filter, and a complimentary 10-point Vehicle Check. This check includes aninspection of the air filter, cabin filter, wiper blades, steering fluid,
    brake fluid levels, coolant levels, windscreen washer fluid, as well as a tire
    pressure inspection.

  • Howdo I locate my engine size?

    To find your engine size, open the bonnet/hood and inspect the engine bay for
    an etched or raised marking that displays the engine's size. Some vehicles may
    have an EPA/VIN/Chassis sticker under the hood that specifies the engine size.
    You can also refer to your vehicle owner's manual, focusing on sections labeled
    'Specifications' or Mechanical Information.' Alternatively, check the model markings at the rear of your car, as the engine size might be indicated there.

  • Do you offer any discounts orpromotions for this part?

    Check our promotions and discounts section on our website for any ongoing offers,coupon codes, or special deals.